The demand for quality healthcare employees is on the rise, and retaining good people is more important than ever. When a quality employee terminates his or her relationship with your organization, you suffer a substantial loss. Not only are you losing the employee's talent, you are also losing the time and money spent training him or her. However, your organization can gain valuable information from departing employees-and the exit survey is the tool used to gather this important data.
It has been said that knowing a problem exists is half the solution. Our exit surveys go beyond that by not only identifying areas of concern, but also, by offering “branching questions” that drill down for more specific information. This unique capability, offered by The Jackson Group, provides your organization with actionable data necessary for working towards a solution.
Exit surveys may be conducted using innovative survey technology developed by The Jackson Group as well as through more traditional models. The questionnaire-created from The Jackson Group's template of standard exit survey statements-is tailored to meet the specific needs of your organization. As part of the survey, each exiting employee is given the opportunity to add any anectodal comments about his or her experience with your organization. (Some of the most valuable insights are gained from this feature.)
Reporting frequency is determined by each facility's individual needs; typical reporting cycles range from quarterly, semi-annual and annual. At The Jackson Group, we understand that an employee's decision to leave his or her job is often surrounded by emotion. That's why we handle every aspect of these exit surveys with tact and sensitivity.
The Jackson Group provides your organization with a variety of flexible instruments for gathering readable and useable data.
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* A valuable "window" on employee perceptions of your organization;
* Conducted in a variety of ways: touch screen computer, self-entry device, web or telephone;
* Tailored to meet your specific needs;
* Designed to include personal comments from each exiting employee;
* Always handled with tact and sensitivity.
