The Jackson Group, Inc. recognizes the need for
faster, more user-friendly methods of collecting survey data. The less
cumbersome a survey is, the better your organization’s chances are for
high response rates. With this in mind, The Jackson Group created the
Self-Entry Survey System. This system provides one touch data entry and
quicker report turnaround.
The self-entry system includes Point-of-View™ devices, touch screen
computers and survey tablets. Self-entry surveying offers many
advantages over the more traditional pencil and paper method. One of
the greatest advantages is the ability to ask branching questions.
These questions give your organization the opportunity to ask a
question and then depending on the answer given, the screen will
automatically advance to another question on that particular subject to
“drill down” and receive more specific feedback.
An advantage of self-entry surveying, when using the touch screen
computer and survey tablet, is having audio and video capabilities.
Should your survey population include non-readers, the audio feature
can be used to have the survey read aloud. The video feature makes
possible the use of a pre-recorded message to be played before, during
or after the survey. For example, when surveying employees, your CEO
may record a message thanking the employees for taking the survey and
explaining how your organization plans to use his or her feedback.
A final advantage of the self-entry system is the mobility of the
survey vehicles. We understand the demands of working in healthcare and
realize that many employees do not have time to leave their workstation
to participate in a survey. The Self-Entry Survey System works well in
this situation. The Point-of-View™ device, touch screen computer and
survey tablet can all be taken directly to the employee/patient in his
or her department/unit. This feature also makes it possible for your
organization to deliver the survey directly to a patient’s room when
conducting a Customer Satisfaction survey.
Self-Entry units can be provided on a trial basis to see how they work with your organization. Please contact us to set up a trial of one of our innovative devices.