CLIENT ACCESS
HELPING ORGANIZATIONS MANAGE WELL, SERVE WELL & COMMUNICATE WELL
800.554.0373
The Jackson Group, Inc. has a division offering consulting & surveying services exclusively to healthcare organizations.

Throughout the company's history, surveying has undergone a revolution. By incorporating new technologies, The Jackson Group is able to offer its clients the fastest, most convenient survey methods. This use of technology, coupled with the company's outstanding reputation for customer-focused service and responsiveness, is evidenced by the clients who have used The Jackson Group's survey processes repeatedly over the years.
SURVEYS & ASSESSMENTS
Employee surveys, patient satisfaction surveys, exit surveys, medical staff surveys and community perceptions surveys.  All using both technology-driven and traditional survey methodologies.
CONSULTING
Whether prompted by survey results or other needs, our skilled team of consultants can help you with developing your managers, coaching individuals, or assisting in department-based problems. 
MERCURY
Use The Jackson Group's online data access system to view real-time survey results.  View patient satisfaction and employee survey data over time from your own workstation. 
Please click a news item below for more information:

The Jackson Group Wins Corporate Cup Challenge
The Jackson Group competed against other local companies...

New Laureate Award Winners
Read about the latest Laureate Award Winners and see pictures from the award presentations...

HCAHPS® Update - 04/14/2008
Read the latest developments regarding the HCAHPS® national patient satisfaction initiative...

First Laureate Award Recipient
Floyd Memorial Hospital and Health System wins the first Laureate award for its improvement efforts...

New Healthcare Podcast Series
The Jackson Group is proud to announce its new "podcast" series, The Catalyst Connection...

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