CLIENT ACCESS
HELPING ORGANIZATIONS MANAGE WELL, SERVE WELL & COMMUNICATE WELL
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The Jackson Group, Inc. has a division offering consulting & surveying services exclusively to healthcare organizations.

Throughout the company's history, surveying has undergone a revolution. By incorporating new technologies, The Jackson Group is able to offer its clients the fastest, most convenient survey methods. This use of technology, coupled with the company's outstanding reputation for customer-focused service and responsiveness, is evidenced by the clients who have used The Jackson Group's survey processes repeatedly over the years.
SURVEYS & ASSESSMENTS
Employee surveys, patient satisfaction surveys, exit surveys, medical staff surveys and community perceptions surveys.  All using both technology-driven and traditional survey methodologies.
CONSULTING
Whether prompted by survey results or other needs, our skilled team of consultants can help you with developing your managers, coaching individuals, or assisting in department-based problems. 
MERCURY
Use The Jackson Group's online data access system to view real-time survey results.  View patient satisfaction and employee survey data over time from your own workstation. 
Please click a news item below for more information:

Patient Safety Awareness Week
The Jackson Group recognizes National Patient Safety Awareness Week, March 8-14...

TJG Nominated for Award
The Jackson Group has been nominated for the Faith in the Future award...

Connie Poteat to Present on Engagement
Senior Consultant will be presenting a session on Engagement to the Catawba Valley Society for Human Resource Management...

HCHAPS Update
A document showing the calendar quarters of HCAHPS results that will be publicly reported on the Hospital Compare Web site, through March 2010...


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