HCAHPS is a comprehensive national project designed to improve the quality of hospital care for all patients.  It utilizes patient-generated data, obtained with a standardized survey and data collection process, to illustrate valid comparisons across hospitals.  This information is designed to help consumers make more informed choices about their hospital care choices, and to help hospitals improve the quality of care they provide.
 
By using The Jackson Group's stand-alone "turn-key" telephone survey services for HCAHPS®, your organization will save a great deal of time and staff effort but yet still remain fully compliant and participative in the national initiative.  For more information on The Jackson Group's HCAHPS services click here.

HCAHPS Public Reporting Periods
A document showing the calendar quarters of HCAHPS results that will be publicly reported on the Hospital Compare Web site, through March 2010, can be obtained by following the link below. This document also contains information about which hospitals may suppress the public reporting of their HCAHPS results. More information can be found on the Technical Specifications page of the HCAHPS website, http://hcahpsonline.com/home.aspx.

Please Note: The dates of future preview periods and public reporting are estimates based on current timetables and thus are subject to change.  Click here to view the complete HCAHPS Public Reporting Periods document.